- All the items are after full inspection before delivery, their quality is guaranteed. All the items will be packed well with a strong carton. If we find that the item was played with or damaged in anyway, please do not send the item back. There will be no exchanges or refunds. The item must be received the same way it was shipped to you, to claim a exchange. Credit only will be given. Sorry no refunds.
- You are required to report us the problems (defective/shipping damage) within 7 days from the date the parcel is received. We will be responsible for the product troubleshooting or shipping damages, but your detailed info is required(including pictures or videos). We will arrange to send you replacement or offer you a method of repairing. If a replacement is not available, then a refund credit will be considered. There will be a 20% restocking fee.
- If you are not sure the part you need, please confirm with us first, we are not responsible for a wrong choice.
- Send returns to the following address (with tracking ) to:
- PlanePowerHobby/ Returns
- 3550 Bleachery Ave
- Chadwicks, NY 13319